Woolworth bags its vacuum cleaner hassles
Woolworth Corp. has discovered a cost-effective, convenient solution to what has long been a nagging problem for many retailers: the upkeep and repair of vacuum cleaners. The chain has outsourced the function to a company that provides a full range of support services designed to ease vacuum-related headaches. Among the offerings: a toll-free hotline for employees to call for help with vacuum repair. “When a vacuum isn’t working properly, the associate calls the hotline. Depending on the nature of the…
